Inquiry: check the customer's inquiry to understand the type of products required
Docking with the factory: communicate with the factory according to the customer's needs to ensure that the customer's needs are met from the aspects of quality, delivery and cost.
Quotation: provide quotation for customers quickly, but let customers get timely response.
Services: We can provide 24hours service and send you samples to check the product quality first, if you need, please let me know.Any questions with our products, please do not hesitate to contact us.
Order: both parties sign a contract, confirm the details of the order and pay the money.
Merchandising: the customer service specialist carries out one-to-one whole process tracking for each order. Export: prepare the documents required by the customs and submit them to the port customs declaration.
After Sales: provide after-sales tracking service and quality claim of products to minimize transaction risk.
